Privacy Policy

This Privacy Policy describes how PixelForge Games collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal identification information (name, email address, phone number) when you register for courses or create an account
• Course enrollment details and learning progress data
• Payment information processed through secure third-party payment providers
• Device and usage information (browser type, IP address, pages visited, time spent)
• Communications you send us, including support inquiries and feedback
• Location data if you permit access to enhance your learning experience

We collect this information through various means: directly from you during registration, automatically through cookies and tracking technologies, and from third-party services you authorize us to access.

How We Use Your Information

We use the information we collect for several important purposes:

• Providing, maintaining, and improving our course platform and services
• Processing your course enrollment and managing your learning account
• Sending course updates, announcements, and educational content
• Responding to your inquiries and providing customer support
• Analyzing platform usage to enhance user experience and course quality
• Preventing fraud and ensuring the security of our platform
• Complying with legal obligations and enforcing our terms of service

We do not sell your personal information to third parties. We may share limited information with service providers who assist us in operating our platform, always under strict confidentiality agreements.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze how you use our platform. Cookies are small files stored on your device that help us remember your preferences and track your activity. We use both session cookies (temporary) and persistent cookies (long-term). You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled. We use analytics tools to understand user behavior and improve our services, always in compliance with privacy regulations.

Your Privacy Rights

You have important rights regarding your personal information. You can access, update, or delete your account data at any time through your account settings. You have the right to withdraw consent for data processing and to request a copy of the personal information we hold about you. You may also request correction of inaccurate information or object to specific uses of your data. If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to legitimate requests within the timeframes required by applicable privacy laws.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption for sensitive data, secure servers, and regular security assessments. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account information confidential.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Course completion records are maintained for verification purposes. If you request account deletion, we will remove your personal information within thirty days, except where we are required to retain it for legal compliance or legitimate business purposes. Some anonymized data may be retained for analytics and service improvement.

Third-Party Links and Services

Our platform may contain links to third-party websites and services that are not operated by us. This Privacy Policy applies only to our platform, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external services before providing your information. We may integrate with external tools for payment processing, analytics, or course delivery, and such integrations are governed by their respective privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last Updated” date and, when appropriate, by providing additional notice. Your continued use of our platform following such modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.